How To Avoid Traffic Loss During a Website Redesign

Redesigning a website can be an exciting step for a growing business. Your current site may no longer reflect your brand, the navigation may have become difficult to manage, or the technology behind it may be limiting what you can do. For ecommerce businesses in particular, a redesign may come after years of adding new products, collections, brands, and content to a website that was originally built for a much smaller catalogue.

If your site has been around for several years, there's a good chance some of its pages have built meaningful organic visibility. Collection pages may rank for valuable product searches, blog posts may bring new customers into the site, and individual products or service pages may have earned backlinks and established rankings of their own.

Changing those pages without understanding their existing performance can result in traffic losses that could have been avoided. This is why SEO for a website redesign is most effective when it's considered from the beginning of the project rather than shortly before launch.

Understand What You're Starting With

Before making decisions about the new website, establish a clear picture of how the current one performs. We typically want to understand which pages generate organic traffic, which searches bring people to the website, where conversions are happening, and which pages have accumulated backlinks or strong rankings. This creates a baseline that can be referenced throughout the redesign.

For an ecommerce business, this analysis can reveal some interesting patterns. Your highest-traffic collection may not necessarily be the one your team expected. A blog written three years ago may consistently introduce new shoppers to the brand. A relatively small product category could rank extremely well for a valuable group of searches.

That doesn't mean everything performing well has to remain untouched. Instead, the data gives you context for making decisions. If a page is being consolidated, rewritten, moved, or removed, you know what role it currently plays before deciding what should replace it.

This is also a good time to document existing URLs and benchmark organic traffic, rankings, conversions, and ecommerce revenue. After launch, you'll have something meaningful to compare the new website against.

Plan Your New Website Structure With Search in Mind

Website redesigns often involve changes to navigation and site structure, especially when the existing site has grown organically over several years.

For an ecommerce store, you may have started with five broad product collections and now sell hundreds or thousands of products across dozens of categories. A redesign is an opportunity to make that structure more intuitive, but it's worth looking at search behaviour alongside UX when deciding how products should be organized.

Imagine a furniture retailer sells dining tables and currently has separate collection pages for solid wood, round, extendable, and small-space dining tables. Those categories don't only help customers browse. They may also correspond with distinct ways people search for products.

Combining everything into one broad "Dining Tables" collection might make the new navigation appear simpler, but it could also reduce the site's ability to provide relevant landing pages for more specific searches.

The opposite can be true as well. Search research during a redesign may uncover useful categories that don't currently have dedicated pages. Rather than simply transferring the existing website structure to a new design, you can use what you've learned about your customers and search demand to build a stronger one.

The same principle applies to non-ecommerce websites. Service and location pages should be evaluated based on the role they play for both visitors and organic search before they're consolidated or removed.

Decide What Content Should Stay, Change, or Go

Website redesigns frequently involve a strategic copy refresh. Sometimes that means small changes to match an updated brand voice; other times, an entirely new website is being written from scratch.

There is nothing inherently wrong with replacing old copy. In fact, a redesign can be a great opportunity to strengthen pages that haven't been updated in years. The risk comes from assuming that content can be removed simply because it doesn't fit the new design.

Before substantially changing an important page, look at the searches it currently appears for and the information it contains. A collection page with several paragraphs of useful copy may look text-heavy to a designer, for example, but removing all of that information could also remove important context about the products within the collection.

The goal isn't to preserve content for SEO at the expense of the customer experience. Often, the better solution is to improve how that information is presented. Useful collection copy can be tightened, reorganized, or moved lower on the page. FAQs can answer common questions without overwhelming the shopping experience. Buying information can be incorporated where customers actually need it. A good redesign should improve both sides of the equation.

Map Redirects Whenever URLs Change

One of the biggest areas to plan carefully during a redesign is what happens to your existing URLs. URLs can change for all kinds of reasons. You may move to a different ecommerce platform, reorganize your collections, rename categories, combine pages, or change the way your CMS structures URLs.

If an existing URL disappears without a redirect, anyone trying to visit it will reach a 404 page. That includes customers following an old link and search engines trying to revisit a page they already know about. Before launch, old URLs should be mapped to the most relevant pages on the new website using permanent 301 redirects.

Relevance matters here. If an old collection for walnut dining tables is being removed but the new site has a broader solid wood dining table collection containing those products, that may be an appropriate destination. Redirecting every deleted page to the homepage doesn't give customers (or search engines) the same useful context.

This process can become substantial for a large ecommerce site, which is another reason redirect planning shouldn't be left until launch day.

Look Beyond Your Main Pages

When people think about preserving SEO during a redesign, they often focus on the obvious pages: the homepage, main services, or top-level product collections. A website usually has a much larger search footprint than that.

An established ecommerce site might receive organic traffic through brand collections, individual products, blog posts, buying guides, FAQs, seasonal pages, and older resources that aren't prominently featured in the navigation. Some of these pages may also have backlinks from other websites.

Internal links deserve similar attention. If a popular buying guide currently links to three relevant product collections, those connections should still make sense after the redesign. Links within blog posts, collection copy, navigation, breadcrumbs, and other site elements may all need to be updated if URLs or site architecture change.

Looking at the website as a connected ecosystem rather than a handful of primary pages makes it much easier to identify what could otherwise be lost during the transition.

Use the Redesign to Build a Better SEO Foundation

Protecting existing traffic is important, but we don't think the goal of website redesign and SEO should simply be recreating the old website without losing rankings. You're already making a significant investment in the site. It's worth asking where the new version could perform better.

For ecommerce businesses, that could mean creating collection and subcollection pages around the ways customers actually shop, improving product templates so they contain more useful information, strengthening internal linking, or making educational content easier to discover from relevant commercial pages.

There may also be technical improvements to address. Page speed, mobile usability, image optimization, structured data, crawlability, duplicate content, canonicals, and indexation can all be affected by the technology and templates used on the new site.

This is why bringing SEO into the project earlier can be so valuable. A designer, developer, copywriter, and SEO strategist are looking at the website through slightly different lenses. When those perspectives are considered together, it's much easier to build a website that looks better without unintentionally weakening how people find it.

Complete an SEO Review Before Launch

By the time a website is sitting on a staging environment and everyone is eager to launch, it can be tempting to assume the hard part is over. We would still recommend completing a dedicated SEO review before making the switch.

This is where you can confirm that important content and metadata have been transferred correctly, redirects are prepared, internal links point to the right destinations, canonical tags are appropriate, and pages you want appearing in search can actually be crawled and indexed.

The XML sitemap should also reflect the new website, and analytics and conversion tracking should be tested so you don't lose visibility into performance at the exact moment you need it most.

For ecommerce websites, there can be additional considerations around product variants, filtering and faceted navigation, out-of-stock or discontinued products, collection templates, and structured product information. If you're also migrating from one platform to another, such as moving an established store to Shopify, the technical review becomes even more important because the redesign and platform migration are happening simultaneously. Catching these issues before launch is generally much easier than discovering them after organic traffic has already started declining.

Keep Watching After the New Website Goes Live

Even a carefully planned redesign needs monitoring once the new site is live.

Search engines need to recrawl changed URLs and process updates to the website, so some fluctuations aren't necessarily cause for concern. What matters is being able to recognize when something looks genuinely wrong.

Google Search Console can help identify indexing problems, 404 errors, changes in search visibility, and pages that aren't being discovered as expected. Analytics can show whether important organic landing pages are still attracting visitors and whether those visitors are continuing to convert.

For ecommerce businesses, we also want to look beyond traffic. If organic sessions remain relatively stable but ecommerce revenue drops, there may be a problem with the new shopping experience rather than search visibility itself. Changes to navigation, filtering, product information, checkout paths, or mobile usability can all influence what happens after someone arrives. Comparing these results with the benchmarks you collected before the redesign gives you a much clearer picture of how the new site is performing.

Make SEO Part of the Redesign, Not a Final Check

A website redesign shouldn't require choosing between a better website and the organic visibility you've already built. The strongest redesign projects understand what's currently working before making changes, then use that information to improve the next version of the site. For ecommerce businesses, that means thinking carefully about everything from collection architecture and product URLs to content, internal linking, technical SEO, and conversion paths.

SEO is much easier to protect when those conversations happen while the website is being planned. By the time a finished website reaches its final pre-launch review, many of the biggest decisions about structure, content, and functionality have already been made. At Searchlight, we can work alongside your internal team, designer, or developer throughout a website redesign to help protect existing organic visibility and identify opportunities to build a stronger search foundation for the new site.

Planning a website redesign? Apply to work with us today to llearn how we can support your SEO before, during, and after launch.

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